Terms & Conditions

Important Notice

Max Biocare Pty Ltd ACN 107 235 692 (“We, Us, Our, Max Biocare“) was incorporated and registered in Australia. In accessing Our website https://www.maxbiocare.com (“Website”) you the customer (“You, Your“) unreservedly accept the terms of Our Privacy Policy and Our Terms and Conditions of Use. Our Terms and Conditions of Use cannot be varied without Our written consent. We may update Our Terms and Conditions of Use from time to time and the current version will always be shown on the Terms and Conditions of Use page of Our Website. We encourage You to read these Terms and Conditions of Use, and to contact Us if You have any particular questions. If You do not agree to these Terms and Conditions of Use, You must not use Our Website in any manner.

You agree that the information contained on Our Website is provided for general information purposes only. We endeavour to keep the information up to date and correct, We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on Our Website for any purpose. Any reliance by You on such information is therefore strictly at Your own risk.

We do not promise that Your Use of Our Website or any content, service or feature of Our Website will be error-free or uninterrupted. The Website and its content are delivered to You on an ‘as is’ and ‘as available’ basis. All information provided on the Website is subject to change without notice. Every effort is made to keep the Website up and running smoothly. However, We take no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond Our control.

We cannot ensure any files or other data You download from the Website will be free from viruses or contamination or destructive features. We disclaim all warranties, express or implied, including any warranties of accuracy and all liability for the acts, omissions and conduct of any third parties in connection with or related to Your Use of the Website and or any of Our services.

You assume total responsibility for Your Use of the Website and any linked sites. In no event will We be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, Your Use of this Website.

Through this Website You may be able to link to third party websites which are not under the control of Us. You agree that We have no control over the nature, content and availability of third party sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. It is Your responsibility to make Your own enquires and decisions about the accuracy, currency, reliability and correctness of any information found on third party websites. The trademarks appearing on Our Website are trademarks of their respective owners. Nothing contained on Our Website should be construed as granting any licence or right of Use of any trademark displayed on the Website without the express written permission of the third party owner.

We reserve the right to do any of the following, at any time, without notice: modify, suspend or terminate operation of, or access to, Our Website, or any portion of the Website, for any reason; to modify or change Our Website, or any portion of Our Website, and any applicable policies or terms; and to interrupt the operation of Our Website, or any portion of Our Website, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

By accessing or using the Website You represent and warrant to Us that Your activities are lawful in every jurisdiction where You access or use Our Website and Our products and services.

No resale of products

Products may not be purchased on this Website for resale. The resale or distribution of Little Etoile products purchased on this Website is prohibited.

Products may only be purchased for delivery in Australia.

Accuracy of Website

We endeavour to ensure that the contents of this Website are accurate and complete, but we are unable to warrant that product descriptions, product information and other contents of this Website are at all times accurate, complete, current or error free.

Product prices are accurate at the time of display but are subject to variation at any time.

Liability for Website

You accept that we will not be liable in any circumstances for anything which occurs as a result of you relying on information on this Website.

Nothing on this Website constitutes professional advice.

You agree that you use this Website and rely on the contents entirely at your own risk.

We do not warrant that:

the information contained on this Website is accurate, free from error or completely up to date; or
this Website is free from viruses, worms, Trojan horses or other destructive material.
We accept no liability for the contents of any other website which you may access from this Website.

Ordering products

When you click on the Pay button on completing the ordering process on this Website you will be confirming your order.

You will receive:

  • an email confirming receipt of your order;
  • an email confirming despatch of your order.

Orders cannot be redirected once despatched.

If you do not receive an email confirming receipt of your order or any email confirming despatch of your order please contact

While every effort is made to ensure that products displayed on this Website are available, orders placed are subject to availability of products at the time of ordering. In the event that a product is for any reason not available after placement of an order, you will be informed of the unavailability by email and you may elect to either wait for your order to be available or to cancel your order.

The data on this Website in respect of an order will be conclusive proof of the order and details of the transaction.


Shipping is free for all orders over $59.99, otherwise a flat rate of $9.99 applies to all orders.

Orders will be shipped to you using Australia Post and/or TNT, and will be subject to Australia Post and/or TNT shipping and delivery policies and conditions.

All orders require a signature on delivery and if you are not present to sign for delivery of the order Australia Post and/or TNT will leave a notice or collection card with information as to how your order may be collected.

You should check that your shipment is correct on delivery and note any discrepancies. An opened package or damaged product should be noted when you sign for delivery.

Pricing and payment

The prices of products displayed on this Website are in Australian dollars and payments must be made in Australian dollars.

We reserve the right to change the prices of products offered on this Website at any time, but the prices payable by you will be the prices which were displayed on this Website at the time your order was confirmed.

Payment with respect to any order you place for products on this Website will be made immediately we confirm your order and your credit card will be debited at that time.

We only accept payments made by:

  • MasterCard;
  • Visa
  • Paypal


Returns of products ordered will only be accepted if:

  • the products are not in conformity with the order;
  • the products are damaged or defective; or
  • the products are not fit for purpose or are otherwise unusable.

We will at our option either replace the products returned in accordance with the above returns policy, or refund the purchase cost of the products and shipping costs.

Liability for products

We do not provide any guarantees with respect to products purchased through this Website and to the maximum extent permitted by law all warranties are excluded so that our liability for all claims with respect to direct, indirect or consequential loss suffered by reason of any transaction through this Website is limited to the following:

  • the replacement of the products purchased; or
  • the refund of the purchase price of the products and shipping costs.

Intellectual property

We are the sole owners of:

  • the copyright in all texts, graphics and layouts contained in this Website (materials); and
  • the trade marks and logos whether registered or unregistered which are displayed on this Website (trade marks).

You may only make a single copy of web pages incorporated in this Website for your own private, personal and non-commercial use, including all copyright and proprietary notices which appear on this Website. Otherwise, save as may be permitted by the Copyright Act 1968 (Cth) or other applicable laws, the use, reproduction, recompiling, decompiling, reverse engineering, publication, communication, distribution or alteration of anything contained in this Website without our express written permission is prohibited.

Any reproduction, distribution, transmission, modification or use of the trade marks without our express prior written consent is prohibited.

You must not make any part of this Website available as part of another website, whether by hyperlink framing on the internet or otherwise.

We are a division of Max Biocare and the Max Biocare Privacy Policy governs the use of any personal information you provide to us. To view the Privacy Policy click on the Privacy Policy link.

Applicable law

These terms and conditions and all transactions through this Website will be governed by the laws of the State of Victoria and with respect to any proceedings which might arise out of these terms and conditions we, and you, submit to the exclusive jurisdiction of the courts of Victoria and courts competent to hear appeals from these courts.